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MW Wines COVID Entry Requirements

by Simon Evans | Jul 22, 2020

Dear Valued Customers

In accordance with the Victorian Government requirements for all people within the Melbourne Metropolitan area to wear face masks outside the home, MW Wines will not allow anyone onto it's premises if they are not wearing a face mask.This includes our loading bay area. Simply: no mask, no service.

Please click through this link for more information on restrictions from the Victorian Government.

Further all customers will also be asked to use the hand sanitiser provided upon entering MW Wines' premises.

Similarly to the first lockdown, we remain open for business. Customers can access their storage during our normal business hours, our auctions continue to run and you can buy wine from us online anytime.

Despite still allowing customer visits, we strongly encourage people to deal with us online where possible. In particular:
- Please arrange freight of any purchases from the shop or auction (rather than picking up)
- Please pay for all auction invoices online or by bank transfer (EFT, allow at least one business day prior to picking up purchases)

Our business hours remain 8:30am to 6:00pm Monday to Friday and 9:00am to 1:00pm Saturday. We are closed Sundays and public holidays.

Summary of our current policies:

Mandatory use of face masks for all staff and customers

Only allowing one customer at a time in the customer service area

Requiring customers to use our hand sanitisers upon entry to the premises

Twice daily cleaning schedule, including sanitising of all surfaces,door handles and any other surfaces that staff and customers come into contact with

Trolleys sanitized after each use

Restricting access to our bathrooms to staff only

Strong preference for customers requesting their purchases to be freighted

Payments online in advance or by EFT where possible

For any questions please email info@mwwines.com.au or call us on 03 9419 6990

We hope that you stay safe and well.

Best Wishes,

MW Wines


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Our Contact

125 Cambridge Street
Collingwood VIC 3066
Australia
T.   03 9419 6990
F.   03 9419 6970
E.   info@mwwines.com.au
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