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Customer Service Privacy Policy MW wines is cognoscenti of the importance of privacy and appreciates that privacy, confidentiality and security are essential to our clients. Therefore your credit card information and other personal data will be treated with the highest standards of safety and confidentiality. This privacy policy outlines how in the context of our website your information is used, protected and recorded. By using the website you acknowledge that this statement does not govern the terms of our relationship or constitute any representation or warranty and consent to the uses mentioned. The terms of our relationship are governed by our Terms & Conditions, which can be found by pointing your browser to www.mwwines.com.au and clicking on Terms of Trade and by any written statements we have signed. Security MW wines pty ltd uses the highly respected DirectOne - Camtech payment gateway to enable secure credit and debit card transactions to be processed via the Internet with maximum security and simplicity of process. National Australia Bank is our processing house. For your security, orders to our site are encrypted with SSL (Secure Sockets Layer) technology on both the Client and Server end. This process encrypts all your personal data so that it cannot be read as it travels over the Internet and can be relied upon to arrive privately and unaltered to our server only. Additionally, when you submit your credit card details to our site it is encrypted further by the 32bit blowfish algorithm that has over 40 million combinations. It is therefore not rationally possible for there to be any risk shopping on the MW wines site. If you are still concerned, please contact www.mw@mwwines.com.au or call 61 3 9388 9592 (Joseph, Robert or Ashley) and we will assist processing your order in a manner suitable to you. MW wines pty ltd is committed to your security and will take all reasonable and possible steps to protect your security when using this site. Our site has security measures in place to protect from misuse and alteration information under our control. These measures include firewall protection, password encryption, and restricted server access. The physical server hosting the site is proprietary to MW wines pty ltd and is strictly kept under lock and key in a guarded facility twenty-four hours a day, seven days a week. In communicating with registered users. However, when you use our site you acknowledge that you are aware of security and privacy limitations, including but not limited to: (1) the limitation of security, privacy and authentication measures and features in this system; and (2) that data or information on the Site or Service may be subject to eavesdropping, sniffing, spoofing, forgery, spamming, tampering, breaking passwords, hacking, nuking, system contamination (including, without limitation, viruses, worms and Trojan horses) causing unauthorised, damaging or harmful access and/or retrieval of information and data on your computer may be subject to other security or privacy hazards or may not reach our site or may reach an erroneous address as may be directed by you. Since none of our products or services are intended for use by anyone under the legal age of 18, we do not knowingly collect or distribute any information, with or without parental consent or notification, on anyone under that age. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. You can send email to mw@mwwines.com.au You can visit the following URL: http://www.mwwines.com.au or you can send mail to hard copy MW wines pty ltd 60 Dawson Street Brunswick Victoria 3056 Australia. Cookies In common with most other websites our site uses cookies to enhance functionality and keep track of your visits. We use cookies to deliver content specific to your interests, to save your password so you don't have to re-enter it each time you visit our site, and for other purposes. If you wish, you may configure your browser not to receive cookies however, if you do you may lose some functionality of this and most other sites. About information you provide The type of information we collect from you will depend on what products or services you access on our website. Where you apply for certain products or services the form may contain special consents concerning the use of your information. If you give this consent, we may use the information as you have permitted and also for the above purposes. Generally we require users to provide contact information and other unique identifiers (passwords) and may even require financial information (credit card details), and demographic information (like Postcode). Financial information that is collected is used only to check the users' qualifications for registration and for billing services. If you have any questions about this privacy policy, the practices of this site, or your dealings with this Web site, you can contact directors@mwwines.com.au Or call 61 3 9419 6990 Or fax directors 61 3 9419 6970< |
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wines - 1 Marine Pde Abbotsford VIC 3067 tel 03 9419 6990 - fax 03 9419 6970 info@mwwines.com.au |